Commonly Asked Questions

  • You’ll get a monthly email summary with a dashboard link. PPC clients receive additional weekly snapshots of ad performance.

  • The retainer covers platform and plugin updates, unlimited minor text and image edits, monthly analytics reports, and priority email support.

  • Yes, any work beyond minor edits such as new pages or major design changes is billed at our hourly rate.

    1. Book a free 15-minute consultation

    2. Receive a tailored proposal and scope document

    3. Join a kickoff call to gather assets and set the timeline

    4. Work begins following our procedures

  • I typically request brand assets, website access, Google Business permissions, and your business goals or existing analytics data.

  • Each project phase includes two rounds of revisions. Additional requests are handled as hourly work or under your retainer.

    • Website projects are 50% deposit at signing and 50% on launch.

    • One-time packages require full upfront payment unless arranged otherwise.

    • Monthly retainers are billed monthly with 15-day terms.

    • Photography payment is due upon delivery.

  • Simply send 30 days’ written notice. We’ll complete any in-progress tasks and finalize billing for hours worked.

  • While specific rankings or ROI cannot be guaranteed I commit to best practices transparent reporting and ongoing optimizations to maximize your results.

  • All sites use HTTPS encryption forms employ spam protection and secure storage and data is retained until users request deletion as stated in our Privacy Policy.