Privacy Policy

Last updated: May 15, 2026

Controller: ScatterBranch Ventures LLC

Address: 3335 County Road 4408, Commerce, TX 75428

1. Information We Collect

Website Visitors

When you visit scatterbranchmarketing.com, we collect analytics and usage data through Google Analytics, Google Search Console, and Bing Webmaster Tools (pages visited, time on site, referral sources). Squarespace may set functional cookies to support site operation.

Contact and Newsletter

When you submit a contact form or sign up for our newsletter, we collect your first name, last name, and email address.

Client Portal (ScatterBranch EcoSystem)

If you are an authorized client of ScatterBranch Digital Marketing, you may have access to the ScatterBranch EcoSystem client portal. Through the portal we collect and process:

- Email address (used to authenticate you via secure magic link or Google Sign-In)

- Session data (a secure token stored as a cookie, valid for 7 days)

- Support ticket content, including messages and file attachments you submit

- Access and activity logs (login times, IP address, browser type) retained for 30 days

- Organization and billing information we maintain on your behalf

File Uploads

Files you attach to support tickets are stored in Cloudflare R2 object storage. Access is restricted to authenticated users within your organization only.

2. How We Use Your Data

- To send marketing communications and newsletters (with your opt-in consent)

- To respond to inquiries and deliver the services you have engaged us for

- To authenticate you and maintain your portal session securely

- To send transactional emails such as login links, ticket notifications, and billing alerts

- To analyze site performance and improve user experience

- To detect and respond to security anomalies

3. Legal Basis for Processing

We process personal data on the basis of your consent (newsletter and marketing), contractual necessity (client portal and service delivery), and our legitimate interest in operating and securing our platform.

4. Data Sharing

We do not sell or rent your personal data. We share data only with the following service providers as necessary to operate our website and client portal:

- Squarespace — website hosting and content management

- Google Analytics, Google Search Console, Bing Webmaster Tools — website analytics

- Cloudflare — DNS, CDN, Workers compute, D1 database, and R2 file storage for the client portal

- Resend — transactional email delivery (login links, ticket notifications, security alerts)

- Intuit QuickBooks Online — invoice and billing data displayed in the client portal (data accessed via OAuth on your behalf)

- Google Sign-In — optional authentication method for the client portal

All providers are contractually required to handle data in compliance with applicable law.

5. Data Retention

- Newsletter and contact form data: retained until you request deletion

- Client portal session tokens: expire after 7 days; purged automatically

- Access logs: purged automatically after 30 days

- Support ticket content and file attachments: retained for the duration of your client relationship; deleted upon written request after contract termination

- Weekly database backups: retained for 7 days on a rolling basis

6. Your Rights

Under Texas law and applicable federal law, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent at any time. To exercise these rights, contact us at [email protected].

7. Cookies

Our website uses functional cookies set by Squarespace and analytics cookies set by Google. The client portal uses a single authentication cookie (sb_eco_client) to maintain your login session. You can manage browser cookies through your browser settings; disabling the session cookie will prevent portal login.

8. International Transfers

Our service providers, including Cloudflare and Google, may process data on servers located in the United States and other countries. By using our site and portal, you consent to these transfers.

9. Security

We implement technical and organizational measures to protect your data, including HTTPS encryption, secure token hashing, rate limiting on authentication endpoints, anomaly detection, and access logging. No system is perfectly secure; if you believe your account has been compromised, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy. The date at the top indicates when it was last revised. Material changes will be communicated via our website or email.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict-of-law principles.